Dynamics 365: 2020 release wave 1 plan
Dynamics 365 and Power Platform: Availability, data location, language and localization
D365 AI, D365 Business Central, D365 Customer Engagement, D365 finance & operations, D365 for field service, D365 for marketing, D365 for project service, D365 for retail, D365 for sales, D365 for talent, D365 Unified Operations, Dynamics 365, Power apps
Dynamics 365 international availability
New email signature features in Customer Service improve agent productivity
Access Business Central with your Microsoft 365 license
Call overflow management: A gift to callers and agents this holiday season
The right work assignment method can improve agent satisfaction and utilization
Streamline your make-to-order supply chain
Use percentage-based routing to load-balance customer service requests
New sales sequences experience improves seller productivity
D365 Customer Engagement, D365 for sales
Microsoft Dynamics 365 
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